rejekihoki Casino & Sportsbook Data Care

This page describes what we collect when you use rejekihoki and how we keep that data protected. We at rejekihoki take data privacy seriously—your account details, payment information, and personal records are encrypted, access-controlled, and never sold to third parties. This privacy policy explains our practices in plain language so you understand exactly what happens to your information on our platform.

When you create a rejekihoki account, link a payment method, or play games on our platform, you share certain information with us. We use that data to verify your identity, process deposits and withdrawals, support your account, and comply with legal obligations. We do not use your information for marketing without your consent, and we allow you to access, correct, or request deletion of your data under our privacy procedures.

Our rejekihoki privacy policy applies to all users accessing our platform from supported jurisdictions. If you have questions about how we handle your data, contact our support team anytime.

What We Collect on rejekihoki

Account Information

We at rejekihoki collect your email address, phone number, and username when you register. We ask for your legal name, date of birth, and identity-document number (KTP) when you first deposit or withdraw—this is our Know Your Customer (KYC) process and is required by law. We store this information in encrypted form on our secure servers. We do not share your KYC data with marketing firms, affiliate networks, or third parties except as legally mandated.

Payment & Banking Data

When you fund your rejekihoki account via QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual accounts (mobile banking, local payment, online payment, e-wallet), we record the transaction date, amount, and payment method. We store your bank account or e-wallet reference numbers encrypted and never expose your full account credentials. We retain payment records for audit and dispute-resolution purposes. During Idul Fitri, Idul Adha, Imlek, Nyepi, and other holidays, payment processing may be slower, but we still maintain complete transaction records.

Email & phone

Used for account recovery, two-factor authentication, and support communication only. We do not send marketing emails without your permission.

KYC data

Name, DOB, and identity number are stored separately from account data, encrypted, and retained only as long as your account is active or as law requires.

Transaction history

We record every deposit and withdrawal. You can view your full history in your rejekihoki account anytime.

Cookie & IP data

We use session cookies to keep you logged in and cookies to remember your preferences. We log your IP address for security and fraud detection.

Gaming & Activity Data

Our rejekihoki platform records which games you play, when you play them, your bet amounts, and your account balance. This data helps us improve game stability, monitor for unusual activity, and support your account inquiries. We do not sell this data to game studios or third-party advertisers. We use it internally only to operate the platform and comply with legal audits.

Location & Device Data

We at rejekihoki collect your IP address and may infer your general location (country/region level) to verify you are in a jurisdiction where we operate lawfully. We do not track your precise GPS location. We log device information (operating system, browser type) to troubleshoot technical issues and detect fraud. This information is used only for security and service improvement.

We at rejekihoki encrypt your data in transit and at rest, use access controls to limit who sees your information, and delete data when no longer needed.

How We Use Your Data & Your Rights

Purpose of Data Collection on rejekihoki

We at rejekihoki use your data for five main purposes: (1) to operate your account and process your deposits and withdrawals, (2) to comply with legal and regulatory requirements including anti-money-laundering checks, (3) to detect and prevent fraud and unauthorised access, (4) to provide customer support and resolve disputes, and (5) to improve our platform's performance and reliability. We do not use your information for direct marketing, behavioural advertising, or sale to third parties without your explicit consent.

Third-Party Processors

Our rejekihoki platform uses processors outside Indonesia to host data, process payments, and provide analytics. These processors include cloud-infrastructure companies and payment gateways approved by our legal team. We require all processors to sign data-protection agreements and use encryption. Your data may be stored or processed in other countries, but we maintain full responsibility for its security and privacy regardless of physical location. You can request details about specific processors by contacting our support team.

Your Rights Regarding rejekihoki Data

You have the right to request access to all personal data we hold on you. You may ask us to correct inaccurate information in your rejekihoki account anytime. If you wish to delete your account, you may request deletion of your data, subject to legal retention requirements (we may need to keep records for a set period for regulatory compliance). You also have the right to download your data in a portable format. To exercise any of these rights, contact our support team with a clear request and identity verification.

Data Retention & Deletion

We at rejekihoki keep your account data as long as your account is active. After account closure, we retain transaction records and KYC information for seven years as required by Indonesian anti-money-laundering law. We delete non-essential data (such as browsing logs and device records) after six months. If you request deletion of your account before this period, we move your data to secure archive storage, separate from active systems. You will not have access to it, but we retain it for compliance and dispute resolution.

Cookies & Tracking on rejekihoki

Our rejekihoki platform uses cookies to keep you logged in, remember your preferences, and detect suspicious login attempts. These are session cookies (cleared when you log out) and persistent cookies (stored for a defined period). We do not use tracking cookies to follow you across other websites. We may use analytics cookies to understand how players use rejekihoki—for example, which games are popular or where users drop off during registration. You can disable cookies in your browser settings, but doing so may limit rejekihoki functionality.

Policy Updates & Contact

We at rejekihoki may update this privacy policy anytime to reflect changes in our operations or legal requirements. We will notify you of material changes by posting the updated policy on our website and updating the effective date at the top of this page. Your continued use of rejekihoki after such changes means you accept the updated policy. If you have any questions or concerns about how we handle your data on rejekihoki, contact our support team through in-app chat, email, or our contact form. Our team can address privacy inquiries in English and assist with data-access requests.

Regional & Legal Compliance

Our rejekihoki service operates in Indonesia and selected jurisdictions. This privacy policy complies with Indonesian data-protection standards and international best practices. Users in Jakarta, Surabaya, Bandung, Medan, Semarang, Yogyakarta, and other Indonesian cities have the same data protections and rights under this policy. If you believe we have violated your privacy rights, you may file a complaint with our support team, which will investigate and respond within a reasonable timeframe. For formal complaints, you may also contact the relevant data-protection authority in your jurisdiction.

We at rejekihoki are committed to protecting your privacy and handling your data responsibly. Your account details, payment information, and activity records are encrypted, access-controlled, and used only to operate our platform and comply with law. We do not sell your data, track you across other websites without your consent, or share your information with unauthorised third parties. You have the right to access, correct, and request deletion of your data subject to legal requirements. If you have any questions about this policy or how we handle your data on rejekihoki, our support team is here to help. Your trust in rejekihoki is essential to us, and protecting your privacy is a core part of that commitment.