rejekihoki FAQ

Yes, rejekihoki supports deposits via virtual-account transfers from online payment, e-wallet, mobile banking, and local payment. After you log in, go to the Deposit section and select your bank. We generate a unique virtual-account number for you. Transfer the amount from your personal bank account to that number within the timeframe shown (usually one hour). The money appears in your rejekihoki balance once your bank confirms the transfer, typically within minutes during business hours. For withdrawals, we return funds to the original payment method you used, so if you deposited via online payment, your withdrawal also goes to e-wallet. We never charge a fee for bank transfers on rejekihoki.

If your deposit does not arrive within the expected timeframe, first check your bank app to confirm the transfer left your account. If the money left your bank but has not appeared on rejekihoki, it may be delayed due to a weekend or public holiday (such as Idul Fitri or Idul Adha). Wait until the next business day, then contact our support team via in-app chat. Provide your transaction reference number from your bank, and we will investigate. If the transfer failed at your bank (for example, due to an incorrect account number), your bank will refund the money to you; we cannot recover it. For withdrawal delays, we review all requests within one business day and process them subject to standard verification windows.

Live-dealer tables on rejekihoki (Baccarat, Blackjack, Roulette, Dragon Tiger, Texas Hold'em Bonus) feature real dealers in professional studios. You watch a video stream, place your bet, and the dealer plays the hand in real time. Slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways) are computer-generated games where you spin reels and symbols land randomly. Live tables require quick decisions and direct interaction with the dealer. Slots allow you to play at your own pace and set your bet size before each spin. Both are available on rejekihoki via mobile or desktop; both follow the same responsible limits and verification rules.

rejekihoki offers a new-customer welcome bonus to eligible players on their first deposit, subject to terms and conditions. The offer is not a fixed amount but is designed to give you additional value to begin exploring our platform. Once you have opened your account and completed KYC verification, the welcome offer appears in your account. Check the terms carefully—most welcome offers require you to play through the credited amount a set number of times before you can withdraw it. The exact terms are listed in your account when you become eligible. Contact our support team if you have questions about whether you qualify or how to claim your offer.

rejekihoki provides several account-control tools to protect your security and manage your activity. Enable two-factor authentication (2FA) in your settings so that logins from new devices require an SMS code. You can update your password anytime, and we recommend changing it regularly. View your login history to see which devices have accessed your account. Check your transaction history to review all deposits, withdrawals, and gameplay. If you spot unauthorised activity, change your password immediately and contact our support team. You can also request data access or account deletion under our privacy policy. Your account settings let you manage your email, phone number, and payment methods, all in one place.

To contact rejekihoki support, use the in-app chat feature available on your account dashboard. Click the chat icon and describe your issue. Our team typically responds within a few hours during business hours. For detailed inquiries or account issues, you can also email our support address listed in the app. In your message, include your username, a clear description of your issue, and any relevant reference numbers (for example, a transaction ID or verification code). If you are experiencing a technical problem, tell us your device type and which browser or app version you are using. Our support team operates during standard business hours and handles requests in the order received. Responses are usually completed within one business day.